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Contacts for current cardholders
- Get assistance or convert your account: 1-800-807-3068
- Report a lost or stolen card: 1-800-655-1491
- Redeem points by logging in or calling 1-888-271-6987
No annual fee
AAA CREDIT CARD
Earn points on all of your purchases
You will automatically earn at least one point per dollar anytime you make purchases with your card.
Special offer for new cardholders
New cardholders get a $75 statement credit after making at least $500 in purchases within the first 90 days of account opening.1
See how card points can work for you
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3X POINTS = 3% CASH BACK
on eligible AAA and travel purchases
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2X POINTS = 2% CASH BACK
on gas, and at grocery stores and drugstores
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1 POINT PER $1 = 1% CASH BACK
on all other types of purchases
What else does this card offer?
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You’ll have one less expense to worry about2
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Avoid extra costs when using your card outside of the U.S.2
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You won’t pay for fraudulent purchases if your card is stolen
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The 3x and 2x bonus categories do not change
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You’ll earn points on all of your purchases, with no annual limits
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Points won't expire until five years after the month they were earned
Credit card FAQ
What if I have questions or comments regarding my account? +
Call toll-free in the U.S. 1-800-807-3068, 24 hours a day, seven days a week. To contact Bank of America online, please log on to www.aaanetaccess.com. The account must be registered.
How can I access my account online? +
You can manage your AAA credit card account anywhere in the world through www.aaanetaccess.com. Review transactions, download statements, and pay your credit card bills online through a secure website 24 hours a day, seven days a week.
What do I do if my card is lost or stolen? +
To report your lost or stolen card, call 1-800-807-3068, 24 hours a day, seven days a week. A specialist will investigate charges to your account and determine if any fraudulent activity has occurred. Your AAA credit card provides you with zero liability for fraudulent transactions. Your account will be immediately closed, any outstanding balance will be transferred to a newly opened account, and your new cards will be mailed to you in a few days.
How do I make a payment? +
You can pay your bill by mail, securely through www.aaanetaccess.com, or by calling 1-888-339-6262, 24 hours a day, seven days a week. Payments are processed daily Monday–Saturday and posted within 24 hours of receipt. If the due date is a Sunday or holiday, please make your payment prior to the due date to avoid late fees and interest charges. When paying by mail, allow up to seven business days for your payment to be received and posted to your account.
Can I set up automatic payments for my recurring bills? +
Yes. All of your recurring bills, such as health club dues, cable bills, or cell phone bills, can be automatically charged to your AAA credit card. Automatic payments are arranged with each creditor.
Can I pay my AAA membership dues automatically? +
Yes. It is easy to set up your membership to be renewed on your AAA credit card. Log in to your account, select "Manage My Membership," and then "Automatic Renewal."
How long will it take for a merchant refund to post to my account? +
You should allow 30 days from the date the company receives a return for the credit to be applied to your account. Many purchase agreements specifically exclude shipping and handling on returns, so you may find that your refund does not include shipping and handling.
If you have questions, you should immediately contact the company from which you made the purchase.
How do I dispute a charge to my account? +
You may raise a dispute about charges to your AAA credit card online, by mail, or via phone.
Online
After you log in and select your account, go to the "Account Services" tab to access our secure online dispute form.
Mail
Mail billing inquiries to:
Bank of America
P.O. Box 982235
El Paso, TX 79998-2235
Don’t forget to fill out the box on the back of your paper billing statement if you are mailing it.
Phone
You may call us about your dispute:
Merchant charges: 1-866-877-0244, Monday–Saturday
from 8 a.m. to midnight Eastern Standard Time
Payments and bank charges: 1-800-807-3068, 24 hours a day, seven days a week
How do I redeem my AAA Member Rewards Visa® points? +
AAA Member Rewards Visa credit card customers are automatically enrolled in the Member Rewards card program at no additional cost. Each cardholder, joint cardholder, and authorized user(s), if any, may earn and use AAA Member Rewards points to obtain cash back, statement credits, AAA travel vouchers, or AAA Approved Auto Repair vouchers. Other options are available online at www.aaanetaccess.com
Does my card offer common carrier travel accident coverage? +
If your current card displays the Visa Signature® logo, when you charge your entire travel package for either foreign or domestic travel to your AAA Member Rewards Visa Signature credit card, you automatically receive up to $500,000 in common carrier accident coverage. The AAA Member Rewards Platinum Plus® card offers $250,000 in common carrier accident coverage.
How can I save money when I rent a car using my card? +
If your current card displays the Visa Signature logo, and you charge your entire car rental to your AAA credit card, decline the collision damage waiver coverage offered by the rental company and receive supplemental collision damage coverage up to the actual cash value of most rental vehicles when certain terms and conditions are met.
Auto Rental Collision Damage Waiver Program ("Auto Rental CDW Program") provides—at no additional charge—coverage on a 24-hour basis for damage due to collision or theft up to the actual cash value of most rental vehicles when certain terms and conditions are met. In your country of residence, this coverage is supplemental to, and in excess of, any valid and collectible insurance from any other source.
What is the chip I see on my card? +
All AAA credit cards come standard with a built-in microchip as well as a traditional magnetic stripe. The chip encrypts information to increase data security when making in-person transactions at a chip-enabled terminal. Chip-enabled cards also provide expanded purchase options and convenience for Americans traveling internationally. AAA credit cards still include a magnetic stripe, so they can be used at all U.S. merchants whether or not they accept chip transactions yet.
Who issues and administers AAA credit cards? +
AAA credit cards are issued and administered by Bank of America, N.A. Any questions or comments are handled by calling Bank of America® customer service at 1-800-807-3068, 24 hours a day, seven days a week.
AAA does not have access to the account and cannot see any specifics related to the account.
How do I switch from my current AAA credit card to the AAA Member Rewards Visa card? +
Switching is easy. Simply call 1-800-807-3068, 24 hours a day, seven days a week.
For more information
1Statement Credit Offer (Valid 2/28/18 – 11/28/18). You will qualify for a $75 statement credit if you use your new credit card account to make any combination of Purchase transactions totaling at least $500 (exclusive of any fees, returns and adjustments) that post to your account within 90 days of the account open date. Limit one (1) statement credit per new account. This one-time promotion is limited to new customers opening an account in response to this offer and will not apply to requests to convert existing accounts. Other advertised promotional statement credit offers can vary from this promotion and may not be substituted. Allow 8–12 weeks from qualifying for the statement credit to post to your account. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. Receipt of statement credit does not affect your responsibility to pay your Total Minimum Payment shown on each statement you receive from us.
2For information about the rates, fees, other costs and benefits associated with the use of the card, click on the Apply Now button above and refer to the disclosures accompanying the application for details.
This credit card program is issued and administered by Bank of America, N.A. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the Issuer pursuant to license from Visa U.S.A. Inc. AAA is a trademark of American Automobile Association, Inc.
©2018 Bank of America Corporation.
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