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If you've been affected by extreme weather events and are unsure how to file a claim, read more about the claims process and how AAA can help you every step of the way.

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Auto insurance claims

Reporting an auto claim to AAA is fast & easy

You can submit a claim anytime, day or night, and the process is fast and easy. Get started right away so we can help get you back on the road as soon as possible. 

Do you represent another insurance company or someone else? File a claim

Auto claims help list

Auto insurance claims information

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Auto insurance claims

Track your claim, view your policy and information on auto claims processes, and find out what to do in case of an incident.

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Auto claims process

Learn what to expect from every step of the auto claims process, from getting started to closing your claim.

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Claims deductibles

Understanding payments during a claim can be confusing. Read about what you should know regarding auto claims deductibles.

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Find a collision repair facility

Search from AAA member-preferred repair shops throughout the U.S.

Your policy and coverage

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Manage your insurance policy

Update policy details, make a payment, get proof of insurance, and enroll in Auto Pay.

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Contact a claims agent

AAA claims agents are available to help you file a claim, and to answer questions about your coverage, limits, or deductibles.

Insurance claims articles

Claims adjuster

How a claims adjuster helps after an accident

To understand what a claims adjuster does, we asked some adjusters to describe tasks they tackle on a typical day.

House inspection

3 ways to avoid a home claim & expensive repairs

When it comes to fire prevention, spend a little time ensuring that your house is in order.

Insurance claims resources

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Auto claims FAQ

Review frequently asked questions about auto claims.

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Home claims FAQ

Get answers to frequently asked questions about home claims.

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Auto claims deductibles

What should I know about auto claims deductibles?

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Home claims deductibles

What should I know about home claims deductibles?

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Total loss auto claims

What should I know about total loss auto claims?

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Home claims supplements

What should I know about home claims supplements?

AAA Insurance is a collection of AAA branded products, services and programs made available to qualified AAA members. AAA personal lines insurance is provided to qualified AAA members by Inter-Insurance Exchange of the Automobile Club. Life insurance is underwritten and annuities are offered by AAA Life Insurance Company, Livonia, MI. AAA Life is licensed in all states, except NY. Your local AAA Club and/or its affiliates acts as an authorized agent for their affiliate insurers including AAA Life.