If you've been affected by extreme weather events and are unsure how to file a claim, read more about the claims process and how AAA can help you every step of the way.
Auto insurance claims
Reporting an auto claim to AAA is fast & easy
You can submit a claim anytime, day or night, and the process is fast and easy. Get started right away so we can help get you back on the road as soon as possible.
Do you represent another insurance company or someone else? File a claim
Auto claims help list
Auto insurance claims information
Auto insurance claims
Track your claim, view your policy and information on auto claims processes, and find out what to do in case of an incident.
Auto claims process
Learn what to expect from every step of the auto claims process, from getting started to closing your claim.
Claims deductibles
Understanding payments during a claim can be confusing. Read about what you should know regarding auto claims deductibles.
Find a collision repair facility
Search from AAA member-preferred repair shops throughout the U.S.
Your policy and coverage
Manage your insurance policy
Update policy details, make a payment, get proof of insurance, and enroll in Auto Pay.
Contact a claims agent
AAA claims agents are available to help you file a claim, and to answer questions about your coverage, limits, or deductibles.
Insurance claims articles

How a claims adjuster helps after an accident
To understand what a claims adjuster does, we asked some adjusters to describe tasks they tackle on a typical day.

3 ways to avoid a home claim & expensive repairs
When it comes to fire prevention, spend a little time ensuring that your house is in order.
Insurance claims resources
AAA Insurance is a collection of AAA branded products, services and programs made available to qualified AAA members. AAA personal lines insurance is provided to qualified AAA members by Inter-Insurance Exchange of the Automobile Club. Life insurance is underwritten and annuities are offered by AAA Life Insurance Company, Livonia, MI. AAA Life is licensed in all states, except NY. Your local AAA Club and/or its affiliates acts as an authorized agent for their affiliate insurers including AAA Life.